Contact Information

Last updated: 1 January 2026

Customer support

Email: [email protected]
Customer support: [email protected]
Telephone: +44 (0) 20 4525 7188 (Mon–Fri, 9:00–17:30 GMT)
Postal address: BigNomad Trading Ltd, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

Specific enquiries

• Order & delivery: [email protected]
• Returns: [email protected]
• Complaints: [email protected]
• Privacy & data: [email protected]
• Press & media: [email protected]

Opening hours

Our customer support team is available Monday to Friday, 9:00 to 17:30 GMT, excluding UK bank holidays.

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